Betvisa casino is rapidly gaining popularity among many bettors worldwide and there is a good reason why. There is a wide variety of games to play on, easy registration and verification. There is also great customer care and an easy-to-use interface. However, users still need to get a few answers to some of the common issues or questions on Betvisa.
With that said, here are some of the frequently asked questions on Betvisa.
Why choose Betvisa casino?
Betvisa is a popular online casino that offers a wide range of betting options for users. One of the key reasons to choose Betvisa is its user-friendly interface and easy-to-use website. With Betvisa, you can quickly and easily place bets on a variety of sports and events, from football and basketball to tennis and horse racing.
Another reason to choose Betvisa casinol is its commitment to security and fair play. The platform uses state-of-the-art encryption technology to protect user data and ensure that all bets are processed securely. Betvisa is also licensed and regulated by reputable authorities, so you can be confident that your bets will be handled fairly and in accordance with the law.
What type of games does Betvisa offer?
Betvisa offers a wide range of games to players. Here are some of the games you will find on our platform:
- Live casino games such as Roulette, Baccarat, Sic Bo, and Dragon Tiger;
- Sports betting;
- Progressive slot games;
- Fish games;
- A good selection of video slots and classic slots;
- Vietnam card games.
Note that these games are also available on our mobile app.
Is Betvisa casino Licensed?
Yes, we are licensed by Gaming Curacao. Also, our games undergo stringent game tests before players can play them.
An issue occurred while playing on Betvisa casino, what can I do?
If this happens you need to contact support and you may need to send this data:
- Game ID;
- Exact or approximate time you were playing the game;
- The stake amount or the balance when and after you were playing the game;
- An error message screenshot or explanation was given to you when the error happened.
These details will help support act super fast on your issue.
Can I play more than one game at once?
No, you are only allowed to play one game at a time.
How do I join Betvisa casino by creating an account?
Here’s how users can join Betvisa casino by creating an account in four easy steps:
- At the top right side of the site, click ‘join now’.
- Fill out the form presented to you.
- Accept the T&Cs.
- Click ‘sign up’.
What information do I need to present to the platform?
While on registration, you may need to submit some information to Betvisa. Here’s what you need to submit:
- Mobile number;
- Email address;
- Date of birth.
Are there any age restrictions when signing up for an account?
Yes, under 18 persons are not allowed to open an account.
I created an account but I forgot the login details. What should I do?
You may need to contact support if you forgot your email or username or both. However, if you only forgot your password you can click on ‘Forgot password’. You may be prompted to submit your username and email. You also need to fill in the code alongside the code blank space. After this click on submit and you will receive instructions to recreate an account, your login details or reset your password.
Can I create multiple accounts on Betvisa casino?
No, you are only allowed one account per person on Betvisa.
How do I know my details are safe with Betvisa casino?
Betvisa operates a 128-SSL encryption that acts as protection between our servers and your browser ensuring your data is safe with us.
I am not able to register because my details are already with Betvisa, what can I do?
This means you already registered with Betvisa. If you can’t remember any of your login details be sure to contact support for help.
How do I update my personal information?
Follow the steps below:
- Login to your account;
- Click on the arrow located next to your username;
- Click on account;
- Click on edit profile;
- Update whatever you need;
- Now click on ‘update my profile.
I forgot my password, what should I do?
- On the site, click on the ‘forgot password at the top of the site.
- Enter your username, email.
- Enter code.
What is KYC?
KYC means ‘know your customer’. It is a verification process that a customer must undergo at Betvisa to confirm their identity.
What happens if I do not submit the required KYC details?
If you fail to submit the KYC details or submit anything that is not according to the terms and conditions of Betvisa, your account may be suspended.
How long should I wait for my account to be verified?
It usually takes 24 hours for a Betvisa account to be verified.
Can I bet on sports on Betvisa online?
Yes you can, you only need to click on the sports tab to start betting. But it is worth noting that players cannot bet without a deposit. Be sure to deposit some funds that you can wager on before you start betting.
What is sports betting?
Betting on sports is when you place a wager on a particular sporting activity like football, volleyball, and tennis among many others. Here, you are required to deposit some funds into your account before you start betting. You can bet on pre-match or live to bet. There are also many betting options like how many goals will be there, and which player will score, to mention but a few.
How do I download Betvisa on my phone?
If you have a compatible mobile device, visit the official Betvisa site and download the app. You can also scan the QR codes available on the site to download the BestVisa app on your mobile phone.
What are the most compatible mobile devices?
Betvisa supports any Android or iOS devices.
Can I play on Betvisa for free?
You can only play for free on Betvisa’s demo version. However, if you need to play you may need to deposit funds into your account.
Which deposit methods are available on Betvisa?
- Bank account.
What currencies are acceptable in Betvisa?
Currently, Betvisa only accepts INR although this may change in the near future.
What are the maximum and minimum deposit amounts?
The maximums and minimums depend on the method you use to deposit money. For instance, the Phonepe and Paytm payment methods require a minimum of 2,000 INR and a maximum of 20,000.
UPI and IPMS require a minimum of 1,000 INR and a maximum of 99,000 INR to deposit.
Can I cancel a withdrawal request on Betvisa?
If the withdrawal request is still in pending approval you can contact customer support to cancel it.
Is my money safe on Betvisa?
Betvisa only uses secure payment methods so your money is completely safe with Betvisa.
How long do deposits take to process?
All deposit methods are instant but the IMPS method may take 30 minutes to 2 hours.
Does Betvisa offer a first deposit bonus?
Yes, Betvisa has a first deposit bonus for all newly registered users. Sports lovers get to enjoy 100% welcome bonus. In addition the second and third deposit qualifies you to a 300% and 200% bonus. If you a casino lover, you get to enjoy 100% bonus. Slots and fish games also get 100% bonus on their first deposits.
Where can I view the bonuses and other promotions on Betivisa?
Simply click on the ‘promotions’ tab on the site and you can see all the bonuses and promotions available. You can also send a message to [email protected] to receive a detailed reply on the bonuses and promotions. Be sure to include what kind of games you want to play on and the sports you intend to bet on.
Can I cancel my ongoing promotion?
Yes, you can. You only need to contact customer care to cancel the active promotion.
How can I claim a promotion?
Visit the promotion section and click on the promotion you want and click ‘join promotion’. Now deposit funds to activate the bonus.
What is the VIP program?
It is an exclusive membership program aimed at rewarding Betvisa’s loyal customers.
How can I join the program?
Everyone registering with Betvisa is eligible. You are simply required to register an account, make your first deposit and be rewarded with 2500 reward points.
Privacy and security
Is my personal data safe with Betvisa?
All data is SSL encrypted making any data on Betvisa safe. Also the data you submit on Betvisa is only used for verification reasons or the KYC process. Other information is also used to verify the payment methods you prefer.
What is my personal information used for?
It can be used for various purposes like:
- Validation process;
- Registration process;
- Payment reasons;
- Marketing activities.