To start with, we collect details from our players so that we can identify them. Some of the details that we collect include:
- Your first and last name;
- Your date of birth;
- Your email address;
- Your phone number;
- Your home or physical address;
- Shipping information;
- Billing information;
- Transaction history;
- Feedback regarding the services offered;
- Website usage preferences;
- Any other relevant information that is deemed to be personal information.
It is imperative to note that you might be asked to provide your personal details whenever you visit this site, register your account or utilize our services. Once you provide us with the above-mentioned details, this information will be stored in servers that are located in different parts of the world.
Methods of collecting and processing data
Once we obtain your personal information, we normally use it for the following purposes:
- To provide the much-needed customer support;
- To deliver our services;
- Undertake any needful identity verification or security checks;
- Facilitate your participation when it comes to 3rd party promotions;
- Process any online transaction;
- Meet certain business requirements or any other purposes that is related to how this platform offers its services.
Besides the above-mentioned purposes, your personal details can be used to offer you promotional offers and details regarding the services and products offered by this platform. In addition, it can offer you promotional offers and details regarding the services and products offered by this platform’s partners.
Certain Excluded disclosures
We are capable of disclosing your personal information in case the law prompts us to take such actions. Better still, we can disclose your personal information in order to:
- Protect the personal safety of other users of this platform’s services;
- Defend and protect our property or rights.
Apart from the above, we can disclose your personal information in case you are deemed to have attempted to defraud or cheat this platform. This also applies whenever you try to engage in the following activities:
- Payment fraud;
- Game manipulation;
- Using stolen credit cards;
- Money laundering;
- Reversal of payments or chargebacks.
If you are found guilty of the above, your personal information will be shared with other credit card companies, banks, online gaming sites and other relevant authorities so that stern action can be taken against you.
You are at liberty to opt out in case you do not want to want receive any promotional communication from this platform. Here, you need to select the opt-out option on your BetVisa’s account settings be good to go. Also, you can opt-out by sending us an email or contacting our customer support team.
Apart from wanting to opt-out from the promotional communication, you can also reach out to our customer support team in case:
- You want to update your personal information.
- You want to confirm whether your personal information collected is correct or not.
- You have an issue with how we utilize your personal information.
Consent to use of electronic service providers
For you to play games on our platform, you need to make payments from time to time. Once you make payments, we shall utilize 3rd party electronic payment systems to process them.
Consent to security review
We have the right to carry out a security review at any moment in order to ensure that the details that you provided during the registration process are correct. In addition, we may conduct a security review so as to verify how you carry out your financial transactions and utilize our services.
Once you start using our services, you agree to our terms and conditions and thus give us permission to utilize your personal information for purposes of validation of the above-mentioned activities.
Once you provide us with your details, we store it directly in a database that is both password-protected and encrypted. Since the database remains within our network, be certain that your details will remain safe and confidential.
Protection of minors
We do not allow individuals who are below the age of 18 years to use our services. In case you want to use our service, you must be at least 18 years and above. If a minor tries to register for our services, his or her submission shall not be accepted by all means.
The personal information that we collect can be stored and processed in any state where suppliers, affiliated, or even agents are. Once you start using our services, you give us permission to transfer data outside your state or country. However, our affiliates, agents and supplies have to comply with the set privacy standards regardless of where they are located.
3rd party usage
It is imperative to note that our services operate ‘AS-AVAILABLE’ and ‘AS-IS’. Therefore, we are not liable for any event that is beyond our control as a platform. As a result, do not expect an error-free experience whenever you are using our services.